Assessment responses
Your answers help us prepare general, personalised guidance about themes such as stress, motivation, emotional wellbeing and life satisfaction.
MindBridge Coaching Ltd. Ireland
Privacy Policy
Your trust is the foundation of our work. This policy explains what information we collect, why we use it, and how we protect it when you use our assessment or coaching service.
Effective 21 February 2025 · Last updated 21 February 2025
Clear information makes better choices.
MindBridge Coaching Ltd. follows the General Data Protection Regulation (GDPR) and Irish data protection law. We host personal information on EU servers, protect it in transit and at rest, and never sell it.
What enters our systems
What We Collect and Why
We ask for only the information needed to provide an assessment response or reply to a request. You choose whether to share contact details.
Contact details
We collect your first name, email address and phone number only when you submit them. We use these details to respond to your request and arrange an appropriate conversation.
Service preferences
If you select a preferred language or share a practical preference, we use it to communicate with you more clearly.
Essential cookies
The assessment may use an essential session cookie so your answers and progress stay connected during one visit. We do not use advertising trackers.
Consent for sensitive information
Please do not include diagnoses, medical records or detailed health information in open text fields. We do not collect special category data through the assessment without explicit consent.
Coaching records
If you begin coaching, we may keep appointment information and concise session notes needed for safe, consistent support. We explain this at the point of collection.
Your control
Your Rights Under GDPR
You can ask us to explain, correct or remove personal information we hold about you. We will check your identity before releasing information.
How long we keep information
Assessment data is kept for 12 months unless a coaching relationship begins. Coaching records are retained only for as long as needed for the service, legal duties and the resolution of concerns.
You can request:
- Access to the personal information we hold about you.
- Rectification of information that is inaccurate or incomplete.
- Erasure of your information where there is no lawful reason to keep it.
- Restriction of processing while a concern or accuracy request is reviewed.
- Portability of information you provided in a commonly used, machine-readable format where this right applies.
- Withdrawal of consent at any time. This does not affect processing that took place before withdrawal.
Protection by design
Cookies & Security
We keep the technical setup focused on the assessment and your direct communication with our team.
Encrypted transfers
SSL encryption protects information as it travels between your browser and our service. Stored assessment data is encrypted at rest.
Essential cookies only
Cookies support session management. There are no advertising cookies or third-party tracking pixels on the assessment.
Limited access
Access is limited to authorised coaches and service providers who need the information for their defined work and must protect it.
Questions about your information?
Contact our Data Protection Officer
Write to us if you want to exercise a GDPR right, withdraw consent, or ask how your assessment information is handled. We aim to respond within 30 days.
You may also contact the Data Protection Commission in Ireland if you have concerns about our response.